Our Vision

We aspire to be the top provider of supportive healthcare services, delivering patient-centred, respectful, innovative, and high-quality care. By prioritising individual needs, fostering positive relationships, and ensuring safety and effectiveness, we aim to enhance the well-being of all, creating exceptional experiences for patients and staff alike.

Our Values

  • Patient Centered
    We deliver care focussing on the individual, being responsive to their needs and considerate of their values.
  • Respect
    We are a trusted organisation, building positive relationships with patients, staff, and partner organisations
  • Innovation
    We share ideas, knowledge, and skills to create and design new ways of working and services to benefit others.
  • Delivering Quality
    We deliver high standards of care, ensuring patient safety and clinical effectiveness.
  • Excellence
    We provide positive experiences for patients and staff, focussing on improving physical and mental well-being for all.

Our Mission

At our core, we are committed to achieving our vision of becoming the leading provider of supportive healthcare services. To accomplish this, we will:

  • Cultivate Patient-Centred Care
    We will place patients at the centre of our focus, tailoring our services to meet their unique needs. By actively listening, empathising, and responding promptly, we will provide personalised care experiences that promote holistic well-being.
  • Foster Respectful Relationships
    We will build and nurture trusting relationships with patients, staff, and stakeholders. Through open communication, transparency, and collaboration, we will establish ourselves as a reliable and respected healthcare provider within the community.
  • Embrace Innovation
    We will foster a culture of continuous learning, sharing ideas, knowledge, and skills. By embracing innovative approaches and technologies, we will proactively explore new ways of working and designing services that enhance patient outcomes and experiences.
  • Deliver Uncompromising Quality
    We will uphold the highest standards of care, prioritising patient safety and clinical effectiveness. Through robust quality assurance processes, ongoing training, and adherence to best practices, we will ensure that our services consistently meet and exceed industry standards.
  • Optimise
    Providing and delivering a balanced budget and invest to improve patient health care
  • Strive for Excellence
    We are dedicated to providing positive experiences for both patients and staff, recognising the importance of physical and mental well-being for all. Through ongoing improvement initiatives, fostering a supportive work environment, and prioritising staff development, we will continually enhance the quality of care we deliver.

By embodying these principles, we will proactively work towards our vision, consistently striving to improve healthcare services, positively impacting the lives of those we serve, and ultimately becoming the foremost provider of supportive healthcare services in our community.

Our Strategy

TyneHealth will be the leading provider of supportive healthcare services that are patient-centred, respectful, innovative, delivered with quality, and excellence-oriented.

We will achieve this by embodying our core values in everything we do, from listening to patients, to collaborating with stakeholders, to embracing new technologies, to ensuring safety and effectiveness, to fostering well-being and development for all.