Aims and Values

Developing quality health and care provision to enable our communities to live well locally.

Our Values

  • Innovation
    We believe in continuous improvement and we will use the creativity of our stakeholders and staff to achieve this.
  • Communication
    We believe that open and clear communication at all times, inside and outside the organisation, is essential for us to succeed.  We recognise that the messages we send out need to be clear to everyone who receives them.
  • Quality
    We strive to be the best that we can be, and to deliver excellence in everything we do
  • Integrity
    We will be truthful, open and honest and will maintain consistency in our actions, values and principles.
  • Equality
    We believe that health outcomes should be the same for everyone.
  • Respect
    We have respect for individuals, whether they are patients or staff colleagues
    We respect the culture and customs of our partner organisations.

Core Domains Of Care

There are five questions that we ask of ourselves; they are at the heart of the way we work and they help us to make sure we focus on the things that matter to our patients and our staff.

  • Are We Safe?
    We aim to protect our patients and staff from abuse and avoidable harm.
  • Are We Effective?
    Our care and treatmet achieves good outcomes and is based on the best available evidence.
  • Are We Caring?
    Our staff will involve and treat you with compassion, kindness, dignitiy and respect.
  • Are We Responsive To People’s Needs?
    Our services are well organised so that they meet our patient’s needs.
  • Are We Well-Led?
    The leadership, management and governance of our organisation makes sure that we are providing high-quality care that is based around patients’ needs. We will encourage learning and innovation and promote an open and fair culture.

Our Aims

  • Our primary focus is that of serving patients, ensuring their health needs are met and their lives are improved, through high quality services delivered close to their homes.
  • We help promote high quality primary care by providing responsive solutions and effective outcomes, whilst ensuring the NHS receives full value for money.
  • Through a culture of continual improvement, we work with multi -disciplinary teams to create innovative services which will deliver ongoing benefits to the patients we serve.
  • Enable the delivery of modern care to patients.
  • Support practices, identifying services which will create mutual benefits and a stable team of GP practices.
  • Facilitate the sharing of best practice and reduce duplication of effort.
  • Identify opportunities for practices which would improve patient care and deliver financial benefit.
  • Support our Clinical Commissioning Group in meeting it’s objectives.
  • Work with secondary care, public health and the third sector to deliver integrated care closer to home.
  • Achieve effective and efficient services which will deliver benefit to the wider health economy.