Our Complaints Procedure
Our primary focus is that of serving patients, ensuring their health needs are met and their lives are improved, through high quality services delivered close to their homes
We help promote high quality primary care by providing responsive solutions and effective outcomes, whilst ensuring the NHS receives full value for money.
Through a culture of continual improvement, we work with multi -disciplinary teams to create innovative services which will deliver ongoing benefits to the patients we serve.
For GP practices
Enable the delivery of modern care to patients.
Support practices, identifying services which will create mutual benefits and a stable team of GP practices.
Facilitate the sharing of best practice and reduce duplication of effort.
Identify opportunities for practices which would improve patient care and deliver financial benefit.
For the local health economy
Support our Clinical Commissioning Group in meeting it’s objectives
Work with secondary care, public health and the third sector to deliver integrated care closer to home
Achieve effective and efficient services which will deliver benefit to the wider health economy
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