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General Contact Details

  • Call

    0191 6918777

  • Main Office

    TyneHealth Ltd
    10 Hedley Court
    Orion Business Park
    North Shields
    NE29 7ST,

Departments & Services

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Please note the below form is not to be used to contact individuals or GP surgeries.

Call 999 in cases of medical emergencies or 111 for medical assistance.

We aim to respond within 5 business days.

Contacting Your GP During COVID-19

GP Practices have remained open during the whole of the COVID-19 pandemic and are busier than ever; with consultations figures showing that GPs are delivering millions of appointments a week more than pre-pandemic levels.

A range of ways to speak to your GP now exist, from e-consults via practice websites, to video or phone consultations or face to face appointments which have always been offered to those that need to see someone, throughout the pandemic.

If you need to contact a GP, please do not go into the surgery in person. You can:

Your GP surgery will then give you advice about what to do.

A phone or video call with a GP, nurse or other healthcare professional may be booked for you. You’ll be asked to visit the surgery for a face to face appointment and assessment if that is needed, following discussion with a health professional.

The safety of patients and our staff is hugely important as Covid-19 continues to circulate at high levels in our communities, and this may mean – depending on the GP Surgery building and waiting room size – that practical arrangements are in place that look and feel different to what you are used to pre-COVID. This is to ensure that social distancing and infection control measures can be adhered to, for the safety of all.

Your GP surgery may be very busy at the moment, so you may have to wait longer than usual to speak to someone if it’s not urgent. Please #BeKind to our Primary Care teams who are working very hard in difficult circumstances to make sure you are seen by the right person at the right time.

COVID-19 Vaccination Programme

Please do not call your GP practice about getting the COVID-19 vaccine unless you have been contacted by them and asked to do so. GP surgeries remain very busy, dealing with patients who need to see their GP and other members of the Primary Care Team.

If you are eligible to book your Covid vaccine, Covid booster or Flu vaccine you can do so through your GP when they invite you (by phone, text or email) or on the National Booking Service on-line or by phoning 119.

A number of walk-in services are available as well in North Tyneside, with more information on times and locations on the NHS walk-in booking service or North Tyneside Council website.