What is Enhanced Access?

In need of an evening or weekend appointment with a GP or a nurse?

TyneHealth provides patients registered in a Whitley Bay/Wallsend practice, the opportunity to book appointments at their local Enhanced Access Hub, which are central, convenient locations designed to offer additional healthcare support outside of standard GP opening hours.

This service is designed to improve access to healthcare, particularly for patients who may find it difficult to attend appointments during the day due to work, family, or other commitments. By offering flexible evening and weekend appointments, patients can receive timely care without needing to wait for routine daytime availability.

Appointments are provided by local doctors and nurses who work within North Tyneside GP practices. They have full, secure access to your medical records, which means they can deliver safe, informed, and continuous care, just as your own GP practice would.

Joanne Todd

Service Delivery Manager

How to use the service

Appointments can be booked in several ways for your convenience. You can contact your own GP practice during normal opening hours to request an Enhanced Access appointment. Alternatively, when your practice is closed, you can book via the Enhanced Access appointment number on 0191 4862195, allowing you to arrange care when you need it most.

Who you can see?

You can make an appointment to see a range of qualified healthcare professionals, depending on your needs, including:

  • GP
  • Advanced Nurse Practitioners (highly trained clinicians who can assess, diagnose, and treat minor injuries and illnesses, as well as prescribe medication)
  • Practice Nurse
  • Health Care Assistant

This variety of clinicians ensures that patients are directed to the most appropriate professional for their condition, helping to provide efficient and effective care.

Where is the service available?

TyneHealth’s enhanced access is available in the following hub locations:

Whitley Bay patients

Marine Avenue Medical Centre
Marine Avenue
Whitley Bay
Tyne and Wear
NE26 3LW

Wallsend patients

Battle Hill Health Centre
Belmont Close
Wallsend
Tyne and Wear
NE28 9DX

These hubs are designed to be easy to reach and provide a welcoming, professional healthcare environment. Full details of locations and directions will be provided when your appointment is booked.